Bulgaria: High Internet penetration potential for e-commerce

Bulgaria High profit penetration likelyity for e-commerceCourseworkinManagement FuturesExecutive SummaryThe nominate of this report is to evaluate the hazard for increment of e-commerce in Bulgaria. The report volition examine if there is occupy for e-commerce in Bulgaria, if e-commerce aptitude be restrict in some way and if it lead be profitable for production linees.This will be achieved by examining the profit penetration in Bulgaria, its future out developing and other(a) corresponding data and statistics. Advantages and Disadvantages as well as a arise analysis of e-commerce in will be discussed to evaluate the potential of it in the Bulgarian market.A brief description of the issue investigatedThe mesh is a global ne twork connecting millions of com spewers. More than degree centigrade countries argon cerebrate into exchanges of data, news show and opinions. It exists since 1957 and was found by the Advanced Research Projects Agency of the US department of de fense.In Bulgaria, net usage has grown signifi fucktly specially for the last s rase or eight years, just if it exists since 1989. It is closely put into practice for communication and for searching of information. It has sprain a actually returnable tool, which is part of stacks daily lives not all in Bulgaria but as well all over the world.Due to the ability of the earnings to reach a large take of quite a little in all corners of the world, it has become a mean for electronic trading, in any discipline k in a flashn as e-commerce. E-commerce is the mickle of crops and serve by means of the lucre or other computer networks. E-commerce is in truth popular in developed countries. It exists since 1991 and since then has grown considerably. It has become a very convenient way to bargain for crackings and services online in the absolve time without wasting time to plump to difference stores and having 24-hour access. E-commerce exists in Bulgaria too, but it i s still on a very low level even though the profit has genius of the greatest user growths in the European Union. In the period surrounded by 2000 and 2007 the earnings in Bulgaria has grown with 412 %. The turbulent user growth in Bulgaria and the large percentage of active users online is a great opportunity for Bulgarian transmission linees to reach a vast issue forth of customer online where they tidy sum start oblation their products and services. This way they would not only reach more(prenominal) potential customers locally, but will also commit the opportunity to expand ab track if demand spreads.Relevant Statistics for BulgariaThe earnings has become a retractable part of most households in Bulgaria. Surveillances show that the arrive of multitude who use profit actively has increased by 100% for the last three years. Today, well-nigh 2600000 people, more that 33% of the people uses Internet at home and work. However, statistics also show that almost 80% of th e population can clear Internet access when needed.The principal(prenominal) blueprint it is used for is for communication, e.g. e-mail, chat and Internet calls and for searching of information, e.g. air search, current news. scorn the rapid growth of the quality of the Internet provided and the increase in Internet users, Bulgaria still is one of the countries with lowest positions for e-commerce. According to the subject Statistical launch, from 50% of the Internet users searching for proficients and services online, only 7.6% make believe make a purchase. olibanum every second Internet user has searched for goods online but did not find what they were looking for.Thirty thousand people strike taken part in a survey through by Nielsen Online close to the optimizing of online products. The research shows that 60% of the Internet users argon aged amongst 18 and 35 and 22% of the participants cause stated that they have income spunkyer than m levs. This is a relativ ely high salary for this country. The age range, which is predominant consisting of progeny people who tend to be high consumers. Young people who be still students, be very good at tormenting their p arnts for receiving what they want, on the other hand the ones who have graduated and have started working tend to superintendence their wages for satisfying their wants. Statistics also show that 2/3 of the Internet users are employed and the rest are mostly students.The of import bother with online shopping for most Internet users is the threat of information theft, especially pecuniary information. In computing it is known as phishing. Phising is an attempt to criminally and fraudulently acquire sensitive information, much(prenominal) as usernames, passwords and credit card details, by masquerading as a trustworthy entity in an electronic communication. near manage targets are online banks and e-commerce businesses that allow online pays the likes of Paypal and E-Pay for Bulgaria. However statistics for E-Pay show that in 2008 proceedings per month done through e-pay are on average between 10 and 11 million levs. This is a relatively high exploit rate for the country, but most of these transactions are done for stipendiary bills other than for purchasing of goods. An advantage for online shopping in Bulgaria is that goods can be paid at the time of delivery, which is a way that people who are afraid to pay online would prefer.Products that are most often prolonged online in Bulgaria are books, office stationary and electronic devices (phones, cameras), which is a very limited offering of products. However, Bulgarian e-commerce should have a very promising future if it develops. For now in Bulgaria, most online shoppers rely on the e-commerce from ab passageway. Businesses in Bulgaria are absent on a great deal of potential customers cod to the lapse of offering their products online. According to statistics of Visa transnational, during 20 05 the volume of e-payments of Bulgarians with Visa in the Internet had increased with almost 100%. The total measure of the online transactions made to virtual traders exterior the country is 14.3 million US dollars. E-trade has a very good opportunity to grow in Bulgaria since the online users are constantly increase and have the desire to explore new prospects that the internet might offer to them.Consumerism in Bulgaria is likely to increase rapidly too, due to the scotchal growth in the country, since its entrance in the EU. However Euro Stat has registered high inflation of 13.4% at the moment, which might slow down the economical growth. According to the European citizens committee even slow the economic growth will continue in Bulgaria.An outline of the analysis lowtakenAccording to the data show above the development of e-commerce in Bulgaria seems promising due to the combination of the following trendsBulgaria has a high sample of potential of online customers, as 30% of its population use Internet actively and 80% can have Internet access when needed. race can have access at home, work and in in the public eye(predicate) Internet cafes.50% of the Internet users are interested in acquire goods online. For 2005 Bulgarians have spend more than $14 million online, purchasing product from other countries.Most Internet users in Bulgaria are educated people with relatively high income.The economic state in Bulgaria is going to advance in the future, which is a good base for the growth of consumerism.According to the wad analysis-undertaken e-commerce has a lot of strengths for both customers and business, which should be considered. E-trade is convenient for both becauseIt is warm as there is no need to go outside, travel, visit antithetic shops and compare prices.Easy as the shopping can be done in the comfort of your own home with a few clicks. sporty as the online offering of product can be little high-priced for businesses, which mak e passs them the chance to offer more competitive prices for consumers.Consumers can choose from millions of products, which are all displayed on their computer.Businesses can online only sell their products by displaying them online, but also advertise them further, as consumers can easily find them. single disturbing failing that has arisen in the Bulgarian e-trade was the legislation included in the Law for Protection of Consumer, which stated that the person who delivers the product doesnt have the even off to receive payment in advance before the period of 7 days. This caused major difficulties for both buyers and sellers. Therefore a correction in the fair play followed, it stated that the person who delivers could take this payment with the consumers agreement. maybe this law should be investigated further but for now existing e-commerce organisations do not have a problem doing their business online.More trends can be expedient to examine the potential demand for e-com merce businesses. A research on what products Internet user would prefer to buy online, can help specific businesses equilibrize their advantages and disadvantages for undertaking the step to sell online. Also some of the trends found might not be very realistic due to the small figure of sample marketed. However over all if the economy in Bulgaria grows and people have more disposable income, e-commerce will be a success, as it will safe people time and money, and give profit to business.A discussion of the main(prenominal) findingsFrom the findings above I can derive that e-commerce business has the potential to grow fast like it has grown in more developed countries all over the world. E-trade can offer companies the advantage of reach their customers 24-7 and globally. Businesses can also diminish costs by advertising online for slight(prenominal) and eliminating the need for large warehouse buildings for storing and displaying their stock. Another great advantage is the opp ortunity Internet gives for gaining a large number of contacts, which can lead to positivistic business developments and ventures.Word count 1913ReferenceDave Site (no date) History of Internet. Retrieved on 15 whitethorn 2008 from http//www.davesite.com/webstation/net-history.shtmlDir.bg (2008) One third of the Internet users are in Sofia. Retrieved on 16 May 2008 from http//sofia.dir.bg/2008/05/13/news2987502.htmlE-commerce land (no date) History of e-commerce. Retrieved on 15 May 2008 from http//www.ecommerce-land.com/history_ecommerce.htmlEcon (2008) Economic growth in our country will repose one of the highest in Europe. Retrieved on 16 May 2008 from http//www.econ.bg/news/article140523.htmlE-pay (2008) Statistics for payment in E-pay. Retrieved on 16 May 2008 from https//www.epay.bg/? rascal=frontHYPERLINK https//www.epay.bg/? rascal=frontp=front_wikiwpage=statsHYPERLINK https//www.epay.bg/?page=frontp=front_wikiwpage=statsp=front_wikiHYPERLINK https//www.epay.bg/?page=front p=front_wikiwpage=statsHYPERLINK https//www.epay.bg/?page=frontp=front_wikiwpage=statswpage=statsE-shop BG (2003) E-trade in Bulgaria. 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Retrieved on 16 May 2008 from hHYPERLINK http//epp.eurostat.ec.europa.eu/ adit/page?_pageid=1073,46587259_dad=portal_schema=PORTALp_product_code=LN-042008ttp//epp.eurostat.ec.europa.eu/portal/page?_pageid=1073,46587259HYPERLINK http//epp.eurostat.ec.europa.eu/portal/page?_pageid=1073,46587259_dad=portal_schema=PORTALp_product_code=LN-042008HYPERLINK http//epp.eurostat.ec.europa.eu/portal/page?_pageid=1073,46587259_dad=portal_schema=PORTALp_product_code=LN-042008_dad=portalHYPERLINK http//epp.eurostat.ec.europa.eu/portal/page?_pageid=1073,46587259_dad=portal_schema=PORTALp_product_code=LN-042008HYPERLINK http//epp.eurostat.ec.europa.eu/portal/page?_pageid=1073,46587259_dad=portal_schema=PORTALp_product_code=LN-042008_schema=PORTALHYPERLINK http//epp.eur ostat.ec.europa.eu/portal/page?_pageid=1073,46587259_dad=portal_schema=PORTALp_product_code=LN-042008HYPERLINK http//epp.eurostat.ec.europa.eu/portal/page?_pageid=1073,46587259_dad=portal_schema=PORTALp_product_code=LN-042008p_product_code=LN-042008Internet Reklama (2006) E-trade increases twice. Retrieved on 16 May 2008 from http//internetreklama.com/bulgaria/ecommerce-bg-x2/Internet reklama (2007) 2.6 million internet users in Bulgaria. Retrieved on 15 May 2008 from http//internetreklama.com/internet/2600000/Internet reklama (2008) National Statistics Institute for Internet in Bulgaria. Retrieved on 15 May 2008 from http//internetreklama.com/bulgaria/nsi-2008/Internet reklama (2008) National Statistics Institute for Internet in Bulgaria. Retrieved on 15 May 2008 from http//internetreklama.com/bulgaria/nsi-2008/Internet reklama2 (2007) They resolved the advanced payments. Retrieved on 16 May 2008 from http//internetreklama.com/internet/e-trade/e-computerworld/Internet world stats ( 2008) European Union internet users. Retrieved on 15 May 2008 from http//www.internetworldstats.com/stats9.htmSega (2008) One third of the Internet users are in Sofia. Retrieved on 16 May 2008 from http//www.segabg.com/online/article.asp?issueid=2971HYPERLINK http//www.segabg.com/online/article.asp?issueid=2971sectionid=24id=0001403HYPERLINK http//www.segabg.com/online/article.asp?issueid=2971sectionid=24id=0001403sectionid=24HYPERLINK http//www.segabg.com/online/article.asp?issueid=2971sectionid=24id=0001403HYPERLINK http//www.segabg.com/online/article.asp?issueid=2971sectionid=24id=0001403id=0001403Timeline (no date) Internet history. Retrieved on 15 May 2008 from http//timeline.hit.bg/Webopedia (no date) Internet. Retrieved on 15 May 2008 from http//webopedia.internet.com/TERM/I/Internet.htmlWikipedia (no date) Phising. Retrieved on 16 May 2008 from http//en.wikipedia.org/wiki/PhishingZoom-Online (no date) What is e-commerce advantages and take away backs. Retrieved on 15 May 20 08 from http//www.zoom-online.co.uk/e-commerce/what_is_ecommerce_advantages_and_drawbacks.htmlAppendicesAppendix 1InternetUsageintheEuropeanUnionEUROPEANHYPERLINK http//www.internetworldstats.com/europa.htmUNIONPopulation(2007Est.)InternetUsers,LatestData perceptivity(%Population)Usage%inEUUserGrowth(2000-2007)Austria8,199,7834,650,00056.7%1.7%121.4%Belgium10,392,2265,100,00049.1%1.9%155.0%Bulgaria7,322,8582,200,00030.0%0.8%411.6%Cyprus788,457356,00045.2%0.1%197.2%CzechHYPERLINK http//www.internetworldstats.com/europa.htmczRepublic10,228,7445,100,00049.9%1.9%410.0%Denmark5,468,1203,762,50068.8%1.4%92.9%Estonia1,315,912760,00057.8%0.3%107.3%Finland5,238,4603,286,00062.7%1.2%70.5%France63,718,18734,851,83554.7%12.8%310.0%Germany82,400,99653,240,11564.6%19.5%121.8%Greece10,706,2903,800,00035.5%1.4%280.0%Hungary9,956,1083,500,00035.2%1.3%389.5%Ireland4,109,0862,060,00050.1%0.8%162.8%Italy58,147,73333,143,15257.0%12.1%151.1%Latvia2,259,8101,070,80047.4%0.4%613.9%Lithuania3,575,4391,221,7 0034.2%0.4%443.0%Luxembourg480,222339,00070.6%0.1%239.0%Malta401,880127,20031.7%0.0%218.0%Netherlands16,570,61314,544,40087.8%5.3%272.9%Poland38,518,24111,400,00029.6%4.2%307.1% bearingugal10,642,8367,782,76073.1%2.8%211.3%Romania22,276,0567,000,00031.4%2.6%775.0%Slovakia5,447,5022,500,00045.9%0.9%284.6%Slovenia2,009,2451,250,00062.2%0.5%316.9%Spain40,448,19122,843,91556.5%8.4%324.0%Sweden9,031,0886,981,20077.3%2.6%72.5%UnitedHYPERLINK http//www.internetworldstats.com/europa.htmukKingdom60,776,23840,362,84266.4%14.8%162.1%EuropeanUnion490,430,321273,234,61955.7%100.0%189.5%Source Internet world stats (2008)Malaysia S back breaker Sector SWOT AnalysisMalaysia S passage Sector SWOT AnalysisA scan of the internal and external environment is a main part of the strategic planning. environmental factors internal to the firm for the most part can be classified as strength (S) or weakness (W) and those external to the firm can be classified as opportunities (O) or threats (T). Such an an alysis of the strategic environment is referred to as SWOT analysis.STRENGTHSMalaysia is Multi-Racial Malaysia is a multi-racial, multi-ethnic society and opens to each one.The 3 main cultures, Malay, Chinese and Indian create an interesting Malaysian society yet still go steady it open for other cultures to join and thrive.In Malaysia, you will experience the Malay, Chinese and Indian festivals, solid food, literature, clothing, religion and culture.Affordable Healthcare Healthcare in Malaysia is initiatory and more affordable compared to the United States. Doctors and hospitals have the same standard or superior to American doctors and hospitals and care is world-renowned.Healthcare is good in Malaysia. It is one of the top destinations for medical tourism.In Malaysia, you can only visualize how good your healthcare options will be.Education Malaysias education system is mainly base on the British system and it is better than some other countries in the region such as Thailand, Vietnam and Cambodia.Compulsory subjects include English and Malay, so any children has to grow up fluent in both languages. chasteness of Language English is the language spoken by most people in Malaysia.When a person moves to Malaysia, he does not have to commence by the local language to get things done and the life becomes easier for them.buying a house, a car, set up utilities, furniture and household items, everything is easier due to being able to deal with things in English.Good Infrastructure Malaysia has a world-class root word and the Roads are excellent.The water supply supply, drain systems and advocator grids are stable and telecommunication including phones and internet are phenomenal.Living and works in Malaysia for western expatriate is made even easier due to its western-standard infrastructure.OPPORTUNITIESMalaysias wet emerging economy is a preferred destination for foreign companies and a fertile ground for local businesses to flourish. In this thriving, b usiness environment job opportunities are created to attract both local as well as foreign talents. There are huge opportunities here and it is often only a matter of getting the right working countenance.For Non-Malaysians it is required to allure your potential employer that they help you to get the essential paper work completed in the case of applicable working permit, expatriates a full, a fealty that an employer may be reluctant to make until they are confident that the appellative is going to work out. In Malaysia there is a strong demand here for quality candidates with good qualifications and experience.Managerial positions in development, energy, business and design corporations are often the typical option for the relocated worker in Malaysia.The private education sector is excellent in Malaysia, with a number of reputed international institutions, diversified and extensive courses offering and high quality, internationally acknowledge standards, and featuring the British, German and French curricula as common options.When coming to the food patience of Malaysia, internationally aware individuals have been able to run fashionable, niche and successful activities combining gourmet cuisine, design, care for the details, and providing customers with an overall experiential moment. Malaysians inexhaustible lovemaking for food and adventure have made food diligence a vibrant sector.Hospitality, Tourism and management is also enjoying a renaissance in Malaysia by offering five-star stays while providing boutique and heritage experiences like nowhere else on Earth.National Chambers of Commerce in Malaysia give opportunity to connect with companies interested in hiring people with international expertise and experience.WEAKNESSES want of Medical Tourism Strict guidelines implemented for medical advertisement. In Malaysia doctors are only allowed to put up ads with the following information- name, address, qualifications, and telephone numbers. T he Medicines advertising Board in Malaysia must approve even websites of medical institutions. Thus the medical tourism industry of Malaysia lacks in heroic promotional activities and impressive websites.Inconvenient fond visit pass process The procedures for extension of the social visit pass in Malaysia are very inconvenience and can be very difficult. It is required to complete an application form and the applicator must submit it along with his/her passport and confirmed flight ticket to the home country personally. Obviously such requirements make it impossible to be fulfilled by a person admitted in a hospital, such as in the case of a medical tourist.Lack of coordination Lack of a coordinated effort between airline operators, hotels and hospitals to promote the industry and lack of uniform pricing policies and standards across hospitals in Malaysia.Weak polity Malaysian insurance states that an individual entity is not permitted to transport an excess of 1,000 Ringgits outside of the country without governing body approval. While this act has not hindered trade, it has certainly modify the credibility of the Negara Malaysia Bank (the countries national bank) as an international financier.Limited wampum to retailers The low estimated cost of living is sustained by the Malaysian political sympathies through subsides on essential items, such as gasoline, bread, rice, etc. Prices on these items are kept well under market value which although good for the consumer hinders any further competitive pricing by retailers, thus constricting profit.Lacking in multimedia research development hub Despite the establishment of a world-class infrastructure, the governing of Malaysia has not been successful in realizing its veritable aim of creating a cutting-edge multimedia research and development hub. uphill costs For creating such a successful service industry around the world, Malaysia had to sacrifice other industries along the way. Malaysia is numb er three in the service industry. The increase in criminal activities related to this industry is causing a rise in the cost to prevent such crime.Favoritism for Malays around 65% of the population of Malaysia consists of Malays. Government perks favor Malays and other indigenous races to the bullying of minorities, who provide a better level of economic activity. These factors have a long-term impact on the economy, by alienating minorities who contribute to economic growth. Those minorities are more likely to move to more favorable countries that value their expertise and economic contributions.Discriminatory Policies in Economy The discrimination issues the government maintains in Malaysia over non-Malays, is an economic concern.Despite some improvement in the economic power of Malay people, the Malaysian government maintains a policy of discrimination favoring ethnic Malays over other races-including preferential treatment in education, employment, business, scholarships, acce ss to cheaper housing and assisted savings. This special kind of treatment has sparked invidia and resentment between Malays and Non- Malays.Discrimination issues tend to provoke conflict between the groups involved in the discriminatory practices. Commerce between the two groups may decrease, which may cause a decrease in overall economic activity. Discrimination also limits human capital when in stock(predicate) to do certain jobs. Limitations in general lead to less efficient uses of natural or human resources in an economy.Critical level of Corruption Corruption in Malaysia has reached a critical level as the country falls in international rankings, a graft watchdog announced warning the government to act or lose its competitiveness.The UNs Asia-Pacific Human Development Report highlighted an International Country Risk Guide finding which saw Malaysia decline from a score of 4.00 in year 1996 to 2.38 in year 2006, with a dismay score showing greater corruption.Corrupt politi cal systems tend to demote economic growth, because they in take inly luff additional taxes on the economy. Every payment to a corrupt officer to obtain a service is considered a tax. The more taxes on a economic system, the lower economic growth, because resources are shifted away from exceedingly efficient parts of the economy to less efficient and corrupt parts of the economy.ThreatsMalaysia, being a trading nation that highly dependent on international trade, the economic performance is very unsafe to the performance of the major international trading partners. For decades, the economic growth has been overly reliant on international trade, external sector developments and foreign direct investment (FDI).In view of the challenges that arise from the globalization effects, it is important for the Malaysian Government to sustain growth and strengthen the macro-economic fundamentals indoors the country. This can be done by focusing on domestic business and industrial activ ities and increasing the purchasing power of our population. The governments corporate reforms and fiscal policies have to be continued to create a condition suitable for a speedy convalescence and sustainable growth.It is also important to ensure that the restructured loans remain performing. Importance must be placed on continuing improvements on transparency, corporate governance and strict enforcement of powers by the market regulators. The country also needs to maintain its peaceful environment and security to secure the investors confidence.Currently, most of exports of Malaysia are for the United States. Thus, the successful recovery of the US economy is glacial to Malaysias continuing recovery. Due to current stagnation in the US economy, the electronic chip industry is a damper on economic recovery in Malaysia where electronics related exports make up more than 30% of the rough domestic product.River pollution Pollution is one the largest threats to the rivers. The reduc tion in river water quality is a clear indicator of the decline in the environmental health of a river basin.Palm Oil Production Destroys Forest Environmental group protests are making it difficult to expand production of medal cover plantations, so firms have to slow their growth and discover a new, more sustainable, method to increase Palm Oil.Threats and boycotts will lead to less demand for products containing palm rock oil, which will hurt the price of palm oil as a commodity.Swine Flu VirusSwine flu (the H1N1 virus) is added to the list of potential threats. Malaysia have downgraded their forecast for tourist arrivals accordingly.Malaysia reported its first fatal case of swine flu with the death of an Indonesian student, officials. The 30-year-old man, who was diagnosed with the H1N1 virus, died from cardiac arrest due to ventricular fibrillation.TRANSPORTATION SECTORIn Malaysia transport was started developing during British compound rule, and its transport network is now developed and diverse. Malaysias road system begun during British colonization and it covers about 63,445 km. The main highway that reaches the Thai border from capital of Singapore covers a distance of over 800 km. Within the city, the dismount Rail wipe (LRT) is gettable to help meet Malaysias need for mobility that is reliable, safe, comfortable and predictable.Peninsular Malaysia have high quality network of roads, while the East Malaysian road system is not as well developed. In Peninsular Malaysia the main modes of transport are learns, buses, cars and to an extent airplanes.Malaysias small railway system is less significant than its roads and is confined primarily to the peninsula, where it runs from the southeastern tip (where it is connected to Singapore) northward to the border with Thailand.Malaysias first light-rail transport was started in Kuala Lumpur in 1996. consequently that, several monorail and express lines have opened in the Kuala Lumpur metropolitan are a.In East Malaysia and especially in Sarawak river transport is of great importance. In addition, Malaysias complaisant and long coastlines have fostered maritime trade for more than a millennium. several(prenominal) ports, notably Penang on the Strait of Malacca and Port Kelang (the principal port) have become major container-handling facilities. diffuse transport has grown very rapidly as the passenger traffic has increased especially on the peninsula. intimately all Malaysian states are connected with an internal air network. mannerports in Kota Kinabalu, Penang and Kuching have limited international service.LAND TRANSPORTRoadsMalaysias road network covers 98,721 kilometers , of which 80,280 kilometers is paved, and 1,821 kilometers is expressways. The longest highway the North-South Expressway of the country extends over 800 kilometers between the Singapore and Thai border.TrainsThe inter city, countrywide, traditional KTMB rail network and the inside city, light rail transi t network are the two types of train network in Malaysia. The KTMB service serves the entire country of Malaysia by locomotion between major cities and also up into Thailand.RailwaysThe railway system covers a total of 1,849 kilometers (1,149 mi). 1,792 kilometers (1,113 mi) of it is take gauge, while 57 kilometers (35 mi) is standard gauge. 150 kilometers (93 mi) of narrow gauge tracks and all the standard gauge tracks are electrified. Elevated Light Rail Transit systems are used in some cities such as Kuala Lumpur which are relatively inexpensive.MY Rapid is a company that runs the main public transportation system in KL. They provide Monorail, Putra and Star LRT and RapidKL buses.BusesFor travel between Singapore, Penang and KL, the services of coach in Malaysia are difficult to beat. Fares are well priced at roughly RM 50 RM 60 for KL-Penang and just under RM 100 for luxury coaches from KL-Singapore.The best services also provide drink, food and entertainment for the journey. Buying tickets in Malaysia works out much cheaper than buying them in Singapore. Therefore, if it needs travelling from KL to Singapore and back again, surely purchase a return ticket from the Malaysian side.The buses offer pre-recorded commentary in eight different languages and stop at 22 designated stops around the city.TaxisDrivers very well know very well the city geographics and are able to find shortcuts when the inevitable traffic builds up.It is compulsory for political hack drivers to use their built-in meter to calculate the fare. Flag-off fare is RM3 with an additional 10 cents for every 115 meters thereafter. The taxis caught in a traffic jam charge the fare RM3 for the first three minutes and 10 cents for every subsequent 21 seconds.Penang Rickshaw, PenangIn Penang, locals called their rickshaw as Beca in Malay language.Most locals are taking buses and taxi in the island. Due to modern infrastructure the number of rickshaws in the city is reducing. All of these ricksh aws have special permit from the government. Currently, Penang has less than 200 rickshaws on its streets mainly to ride tourists to nearby attractions within the city.WATER TRANSPORTWaterwaysMalaysia has 7,200 kilometers (4,474 mi) of waterways, most of them rivers. Of this, 3,200 kilometers (1,988 mi) are in Peninsular Malaysia, 2500 kilometers (1553 mi) are in Sarawak and 1,500 kilometers (932 mi) are in Sabah.Information on Sea TransportationMany popular island destinations like Pangkor, Langkawi, Tioman and Redang are linked to the mainland by bring services and other smaller islands are accessible by fish boats, which may be chartered.Ferry services are also available from Belungkor, Tanjung, Desaru, Kukup, Johor Bahru Duty Free Zone and Sebana Cove (all in Johor) to the neighboring islands in the south and from Butterworth to Penang.There are a number of cruise liners which call on Malaysian ports. One of which, Star Cruises is Malaysian-owned and operated.Ports and harbors This is a list of Malaysian ports and harborsBintuluKota KinabaluKuantanKemamanKuchingKudatLabuanLahad DatuLumutMiriPasir GudangGeorge Town, PenangPort DicksonPort KlangSandakanSibuTanjung BerhalaTanjung KidurongTawauTanjung PelepasFerryThe ferries carry light vehicles on bottom plunge and pedestrian on top level. The bottom is shared by 4 wheelers and two wheelers. The cars onboard the convey occupy the front part followed by the motorcycles. The ferry has 2 toilets for male and female and one mini counter merchandising snacks and drinks on the upper level. PipelinesMalaysia has 3 kilometers (2 mi) of condensate pipeline, 1,965 kilometers (1,221 mi) of gas pipeline, 31 kilometers (19 mi) of oil pipeline, and 114 kilometers (71 mi) of refined products pipelines.AIR TRANSPORTIn Malaysia, airlines are separated into two1) Passenger airlines2) Cargo airlines.The Kuala Lumpur International Airport (KLIA) is well known in the region and is known as one of the more modern airports in th e world. With other international airports in Kota Kinabalu, Kuching and Penang, domestic airports are also available in Malaysia.Also a Low Cost Carrier last(a) (LCCT) is designed specifically for low cost carriers by KLIA and it is located 20km from the main terminal.Air Asia is the most popular budget airline in Asia and is ground in Malaysia. Air Asia flies to many locations regionally and also domestically.Air transport is crucial for the distribution of high value to weight products. Air freight may only account for 0.5% of the tons of global trade with the rest of the world, but it makes up around 34.6% of the total in basis of value. Shippers pay airlines MYR 8.0 billion annually to carry 805,000 tons of freight to, from and within Malaysia. The benefit to the shippers is estimated as MYR 3.3 billion in excess of this expenditure. Based on these share of exports Malaysian shippers receive over half of this benefit (MYR 1.9 billion).Malaysia Airlines before long flies to many places worldwide and provides access to other states within both East Malaysia and Peninsular Malaysia.