Secret shopper (mystery shopper) Essay Example | Topics and Well Written Essays - 750 words

Secret shopper (mystery shopper) - look for ExampleHowever, the purpose of this particular analysis will be compared to similar restaurants based upon the quality of the diet that is offered and the quality of the services that were rendered during two distinct observed dining experiences. Further, the two experiences which will be little below are with respect to an experience that was had at a local Olive Garden and at a local Outback Steakhouse.Firstly, it must be stated that the actual pricing of the cuisine, whether for lunch or for dinner is more or less similar with most dishes at both of these restaurants costing anyplace from $10-$18 per plate. However, even though the relative price differential is more or less the same, the similarities lastly end at that place. The ambience of Outback Steakhouse is unique as compared to the ambulances several other restaurants that I had been to during my lifetime. Firstly, upon immersion the steakhouse, the dining area is extraordin arily dimly lit causing a situation in which an psyche could likely stumble over any article on the floor that they might not otherwise see. Within the particular Outback Steakhouse that I went to, I was not greeted upon entering the front door. Instead, there was a rush of waiters and waitresses that brushed by me in a frantic struggle to serve the guests that had already been promised tables. Similarly, as I was waiting, I did not receive a nod or recognition that I would be seated anytime in the near future. Instead, it appeared to me that the wait staff was actively avoiding my glance. Eventu everyy I was seated and there remainder of the dining experience proceeded as it should have. The take away that must be had from all of this is that the restaurant can only be measured based upon the two metrics that have therefore far been stated. However, due to the fact that the dining experience that has been described fell flat on wizard of these, the likelihood of me